Terms and conditions

1. Introduction

These terms and conditions govern your use of the Lach Dental Specialists website located at lach-ortho.com. By using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of them, you must not use our website.

When you use any of our website services, including scheduling appointments, submitting forms, or opting in to receive text messages, you expressly agree to these terms and conditions.

Our website uses cookies. By using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with our privacy policy.

2. About Lach Dental Specialists

Lach Dental Specialists is a multi-specialty dental practice offering orthodontic care, oral surgery, pediatric dentistry, dental implants, cosmetic dentistry, and related services at two locations in the greater Orlando, Florida area. We are committed to providing high-quality dental care to patients of all ages.

3. SMS/Text Messaging Terms

This section describes the terms governing text messages sent by Lach Dental Specialists. By opting in to receive text messages through our website forms, you agree to the following terms. You must be 18 years of age or older to use this SMS service.

Message Categories

Depending on your consent selections, you may receive the following types of messages:

Non-Marketing Messages:

• Appointment confirmations and reminders
• Rescheduling notifications
• Post-treatment follow-up communications
• Account, estimate, and payment information
• Insurance and financing updates related to your orthodontic, oral surgery, pediatric dentistry, and dental implant services

Marketing/Promotional Messages (requires separate consent):

• Special offers, discounts, and seasonal promotions
• New service announcements
• Patient loyalty rewards and referral incentives
• Updates on orthodontic, oral surgery, pediatric dentistry, cosmetic, and dental implant services

Opting Out

You can cancel the SMS service at any time. Simply text STOP to the number from which you received the message. After you send the SMS message “STOP,” we will send you a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, simply opt in as you did the first time and we will start sending SMS messages to you again.

Getting Help

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly by emailing us at info@lach-ortho.com or calling our Oviedo office at (407) 359-1960 or our Lake Nona office at (407) 502-2345.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Message and Data Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy

If you have any questions regarding privacy, please read our privacy policy at lach-ortho.com/privacy-policy.

4. Copyright Notice

Copyright © 2026 Lach Dental Specialists. All rights reserved.

We, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website. All such rights are reserved.

5. License to Use Website

You may:

• View pages from our website in a web browser
• Download pages from our website for caching in a web browser
• Print pages from our website for personal or business reference
• Use our website services by means of a web browser, subject to the other provisions of these terms and conditions

Except as expressly permitted above, you must not download any material from our website or save any such material to your computer.

Unless you own or control the relevant rights in the material, you must not republish, sell, rent, sub-license, show in public, exploit for commercial purposes, or redistribute material from our website.

We reserve the right to restrict access to areas of our website, or our entire website, at our discretion. You must not circumvent or attempt to bypass any access restriction measures on our website.

6. Acceptable Use

You must not:

• Use our website in any way that causes, or may cause, damage to the website or impairment of its performance, availability, or accessibility
• Use our website in any way that is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity
• Use our website to transmit or distribute any spyware, virus, Trojan horse, worm, or other malicious software
• Conduct any systematic or automated data collection activities on or in relation to our website without our express written consent
• Use data collected from our website for any direct marketing activity, including email marketing, SMS marketing, telemarketing, or direct mailing

You must ensure that all information you supply to us through our website is true, accurate, current, complete, and not misleading.

7. Limited Warranties

We do not warrant or represent the completeness or accuracy of the information published on our website, that the material on the website is up to date, or that the website or any service on the website will remain available.

We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation.

To the maximum extent permitted by applicable law, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website, and the use of our website.

8. Limitations and Exclusions of Liability

Nothing in these terms and conditions will limit or exclude any liability for death or personal injury resulting from negligence, liability for fraud or fraudulent misrepresentation, or any liabilities that may not be excluded under applicable law.

To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

We will not be liable to you in respect of any losses arising out of events beyond our reasonable control, any business losses (including loss of profits, income, revenue, anticipated savings, business opportunities, or goodwill), any loss or corruption of data, or any special, indirect, or consequential loss or damage.

9. Breaches of These Terms and Conditions

If you breach these terms and conditions in any way, or if we reasonably suspect a breach, we may send you formal warnings, temporarily or permanently suspend your access to our website, block your IP address, contact your internet service providers, or commence legal action against you.

Where we suspend, prohibit, or block your access to our website, you must not take any action to circumvent such restriction.

10. Variation

We may revise these terms and conditions from time to time. The revised terms and conditions shall apply from the date of publication on our website.

11. Assignment

We may assign, transfer, sub-contract, or otherwise deal with our rights and obligations under these terms and conditions. You may not assign, transfer, or sub-contract any of your rights or obligations without our prior written consent.

12. Severability

If any provision of these terms and conditions is determined by any court or other competent authority to be unlawful or unenforceable, the other provisions will continue in effect. If any unlawful or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed deleted and the rest of the provision will continue in effect.

13. Third Party Rights

These terms and conditions are for our benefit and your benefit. They are not intended to benefit or be enforceable by any other third party. The exercise of the parties’ rights under these terms and conditions is not subject to the consent of any third party.

14. Entire Agreement

These terms and conditions, together with our privacy policy, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.

15. Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of the State of Florida, United States. Any disputes relating to these terms and conditions shall be subject to the jurisdiction of the courts of the State of Florida, Orange County or Seminole County as applicable.

16. Contact Information

This website is owned and operated by Lach Dental Specialists. You can contact us at:

Lach Dental Specialists

Oviedo Office: 4250 Alafaya Trail #180, Oviedo, FL 32765

Lake Nona Office: 10437 Moss Park Road, Suite B, Orlando, FL 32832

Email: info@lach-ortho.com

Oviedo Phone: (407) 359-1960

Lake Nona Phone: (407) 502-2345